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FQHCs have a high rate of patient no show. Many primary care visits can be done remotely. By offering virtual visits FQHCs can decrease no show rates. FQHCs are quickly moving toward alternative payment models where its critical to engage patients through alternative touches to support a decrease in ER visits for non-emergent reasons.
Patients can book an on-demand or scheduled out appointments with their patient centered medical home providers using any device. Providers can accept, cancel the patient led appointments on any device. With one tap patients and providers “join” the HIPAA secure video and voice calls on any device.