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SR Health is transforming healthcare through communication by making it accessible, modern, and personal. By allowing providers to stay connected to patients throughout the care journey, healthcare organizations can optimize health and financial outcomes while creating a better patient experience. Solutionreach is the leader in patient engagement solutions and innovation. The first to send a text message in healthcare, the company now serves over 25,000 customers and facilitates one billion messages a year to 80 million patients in the U.S.
Appointment Messaging Being a successful healthcare organization means having a full schedule. It’s key to financial success and the best patient outcomes. But no-show rates across healthcare can be as high as 30 percent, and in some specialties up to 40 percent of patients don’t schedule needed preventive and follow-up care. SR Health supports all the messaging needed to ensure patients schedule appointments and show up on-time and prepared. With SR Health solutions and best practices, providers can significantly reduce no-shows, increase appointments made for needed care, and provide a seamless, digital experience that supports any type of appointment.
Chronic Care Communication Managing patients with chronic conditions is a growing challenge in healthcare. It has increased the overall cost of healthcare and the burden on providers. In addition, patient outcomes now impact your bottom line. Success—both financial and clinical—requires better patient engagement and communication. SR Health allows you to stay in contact through customized, personalized communications that help patients stay on track.
Virtual Care SR Health brings the fragmented processes around scheduling, intake and pre-visit screening, appointment reminders, and the actual telehealth encounter into a single, seamless experience. Healthcare organizations can access an end-to-end solution that facilitates both face-to-face and virtual visits by text, phone, or video. As a result, providers can deliver the right mix of care at the right time and at the right place.