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Asparia (formerly SimplifiMed)

Asparia (formerly SimplifiMed)

Patient Communications


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1 - 10 practices use this product.

Asparia Chatbot automates work flows and patient communications using 2-way conversational texting and automated calls with direct integration into Athenanet. Key workflows include:

Customize Appointment Reminders and Let Patients Respond Back Fully customize your appointment reminders and let patients respond back via text to confirm, cancel, or even reschedule appointments directly in Athenanet. This brings down your no-shows and helps you fill canceled or rescheduled slots.

Turbocharge Ticklers and Preventative Care Recall to Increase Patient Visits Based on tickler due date, Asparia chatbot automatically engages patients via 2-way SMS and helps them schedule appointments directly in Athenanet.

Rebook No-Shows Automatically When an appointment is marked No-Show, Asparia chatbot automatically engages that patient via SMS and helps her rebook the visit in Athenanet.

Pre & Post Procedure Follow Up: Provide just-in-time guidance to patients to help them prepare for procedures. Follow up after the procedure to identify any emerging issues and alert the care team.

Encourage Patient Reviews Reach out to patients after visit and record feedback in Athenanet. Ask satisfied patients to write reviews in appropriate social media sites

Web Site Appointment Widget Place appointment scheduling form on website with direct integration into Athenanet, giving your patients another way to schedule and manage appointments online

Staff-Patient Live Texting Staff can text to patients for 1-1 interactions or broadcast messages. Patient can initiate text to staffs

Key Features:

  1. 2-Way communication enables patients to respond; all activity recorded in Athenanet
  2. Fully customizable messages in 100+ languages with no character count limit
  3. Staff-Patient live texting for both broadcast and 1-1 interactions
  4. No new applications, interfaces to learn for staff - deep integration into Athenanet
  5. Frictionless implementation; Go live in a day

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