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Rivia Health: Payment Engagement Platform

Rivia Health: Payment Engagement Platform

Payment Solutions


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0-10 Practices are currently using this product across the following Specialties
  • Obstetrics/Gynecology
  • Multi Specialty
  • Direct Primary Care
  • Urgent Care
  • Orthopedic Surgery
  • Other


Capabilities: Payment Solutions, Patient Communications, Revenue Cycle Services

Rivia Health's intelligent payment engagement platform reduces administrative operational costs and helps healthcare organizations reach financial goals by increasing patient payments.

As a complement to existing payment platforms and revenue cycle operations, Rivia Health reduces the amount of outstanding patient responsibility and overall accounts receivable. Companies using Rivia Health’s technology simply get more while doing less.

Automated technology reduces administrative manual tasks, helping your organization meet revenue cycle financial goals:

· Rivia Health auto-reconciles claims with athenaCollector, saving staff time on manual reconciliation.

· Automated communications mean fewer calls to patients about appointment reminders, bill line items, available payment plans, and payment follow up.

Intelligent payment engagement increases the likelihood that patients will pay:

• Digital communications across desktop, mobile, and push notifications reach patients based on the highest likelihood of engagement, the stage in payment lifecycle, and by the practice or bill type.

• End-to-end payment communications include appointment reminders and pre-service balances and copays through post-service balances and late payments.

Payment options meet patients where they are which increases the likelihood patients will pay:

· The Rivia Health platform provides patients with payment options including QuickPay for easy one-time payments and the RexPay mobile app for multiple bill management.

· With no portals, logins, passwords, or account creations necessary to pay, there are fewer hurdles to making payments.

· With actionable payment options, patients set up their own payment plan options when available.

Easy implementation:

· Our existing integration with athenaCollector® means it is as simple as filling out a form for organizations to get started with no technical work required

· Integration with athenahealth CCP (Credit Card Plus) removes the requirement for organizations to integrate with a separate payment processor.

Data Security

• Rivia Health technology is HIPAA Compliant and maintains the highest security standards to protect patients and providers.

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.