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Press Ganey's Patient Experience solutions capture patient perspectives to drive continuous improvement in care and coordination. Collecting deeper patient feedback on an on-going basis provides a better understanding of performance against key drivers to build physician buy-in, improve patient loyalty, support performance transparency and protect and grow market share.
Streamline the process to obtain the information needed in order to reach your patients and gather feedback regarding their health care experience.
Press Ganey works seamlessly with athenaCollector® to foster greater ease of use between the two systems. After extracting essential patient information from athenaCollector, Press Ganey will conduct the patient survey through mail and its eSurvey platform. Additionally, Press Ganey advisors will help you understand the greatest opportunities for improvement across all levels of your practice.