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Podium is a leading provider of online review management and customer engagement software. Podium’s platform enables businesses to connect their customers with popular online review sites like Google™, Facebook™, and much more, enabling businesses to collect valuable feedback to improve business operations. Unlike traditional solutions that utilize email to send online review invitations, Podium takes advantage of the widespread adoption of smartphones and sends invites via text message.
Podium’s online review and customer engagement platform consolidates your practice’s online reputation, from across the web, into one centralized place and allows you to build and manage a presence on the online review sites that matter most to your business.
Podium’s efficient, mobile process eliminates many of the barriers that previously made collecting online reviews difficult.
Consolidated Dashboard: Bring all of your reviews from across multiple sites into one easy-to-understand dashboard, making it easy to monitor and respond to patient feedback.
Manage your reputation on the go: Podium’s iOS® and Android™ platform app allows users to send review invites, manage existing reviews, and gain actionable insights from your smartphone or tablet.
Leaderboard: Track top performers. See which staff members are sending the most invitations and how many of those invitations are turning into actual reviews for your business.
Multi-location management: Compare and contrast the online reputation for each of your locations. Identify successful processes and implement them across your entire organization.