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Ensuring patients receive the right care with the right provider is a time-consuming, laborious process. Ori leverages artificial intelligence embedded across major messaging platforms to automate these pain points while improving the patient experience. Acting as an extension of your office staff, Ori is an always-on virtual assistant that bridges the gap between care teams and their patients.
New and existing patients can initiate a conversation with Ori via SMS, web, mobile, and popular messaging apps. From there, Ori guides the patient through the appointment booking process, leveraging AI to match the patient to the appropriate provider and treatment option. The result: Ori schedules an appointment in athenaClinicals. Ori is fully automated, so practice staff do not need to take any actions in athena while patients are communicating with Ori. They can continue to focus on other tasks while Ori works in the background. Ori can also send out appointment reminders, manage referrals, field basic questions, and provide office information. Patients don’t need to download or install an app from the app store and can use Ori across all modern web browsers and devices for increased accessibility.