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Order Facilitator

Order Facilitator

Referral Management

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Let R1 Help You Reimagine the Patient Experience The R1 Patient Experience Platform addresses imperatives for patient acquisition and retention as well as resource optimization and operational effectiveness at every step in the patient journey. Through our operating model with best practices, technology, scalable delivery, and ongoing performance management, R1 will help you transform the patient experience into a competitive advantage.

The R1 Patient Experience Platform makes a clean digital order the foundation for better patient and provider engagement as well as a high performing revenue cycle. Tight integration with athenaheath gives providers the ability to easily submit complete electronic orders and referrals directly from their EMR to eliminate the error-prone, patient-dependent process that can lead to consumer dissatisfaction, care delays and denials.

R1 Provider Engagement R1 enables healthcare providers to standardize, automate and centralize their scheduling and revenue cycle processes. These capabilities not only improve patient and provider experiences, but also allow organizations to manage patient access at a fraction of the labor costs.

  • R1 Referral/Order Management is designed around the premise that effective and efficient revenue cycle management starts with a clean digital order packet.
  • R1 Provider Self-Scheduling enables physician office staff to schedule at any health system location directly from real-time inventory -- before the patient leaves the office.
  • R1 Financial Clearance assures critical tasks are completed up front with centralized, heavily automated pre-service clearance delivered directly within order and scheduling workflows.
  • R1 Financial Counseling helps uninsured patients get insurance and reduce their financial burden while avoiding uncompensated care.
  • R1 Guided Scheduling finds the best available appointment, based on patient preferences, key characteristics of the service, resource and provider availability, etc.

R1 Patient Engagement R1 puts the power of your health system network in your patient’s hands. The modern, health system-branded user interface reinforces your organization’s brand and ensures continuity of patient experience across care settings.

  • R1 Patient Outreach increases the acquisition of net new consumers and makes it as easy as possible for patients to interact with your health system.
  • R1 Patient Self-Scheduling offers consumers the convenience of scheduling any appointment type on the go, right from any internet-connected device.
  • R1 Patient Intake allows patients to complete pre-registration and intake tasks using a “contactless” approach, prior to arrival.
  • R1 Patient Self Care allows health systems to immediately follow up with patients to measure satisfaction and increase engagement

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.