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30+ practices use this product.

Patients want online scheduling, and we make it easy. Show your open appointments or wait times on the front page of your website, and let patients book from any device. For walk-in Urgent Care, patients can skip the waiting room and claim a spot in line before they come in. To help you manage your online reputation, our patient surveys will provide insight into patient satisfaction issues and drive more positive reviews.

  • Fill last-minute openings
  • Reduce waiting room time and increase patient satisfaction
  • Generate more positive online reviews

NextPatient offers three major features:

Simple, modern online scheduling

Potential patients are likely visiting your website at all hours in search of care, and letting them book an appointment from their smartphone in just 30 seconds increases the chance they'll become a patient. For Urgent Care, we offer a virtual queue that allows patients to claim a spot in line before coming in, and get notified as they approach the front of the line. Long waits are a major driver of patient dissatisfaction, and our software allows patients to move their wait time from your waiting room to their living room.

Post-visit surveys

Within 15 minutes of checking out, the patient will receive a text or email asking them to rate their visit.

  • Patient satisfaction issues can be discovered quickly
  • Unhappy patients can be spotted before they turn to review sites
  • Your happiest patients can be reminded to spread the good word by writing reviews.

Automated Appointment Reminders

Customizable reminders can be delivered by email or text.

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.