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Navimize – NEW COVID-19 Solutions

Navimize – NEW COVID-19 Solutions

Patient Communications

5.0
(4)

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1 - 10 practices use this product.

Navimize is committed to helping providers and health systems fight COVID-19. We are now offering the following solutions:

  1. VIRTUAL WAITING ROOM PLATFORM: Eliminates waiting room crowding by notifying patients of exact arrival time (based on our real-time delay prediction technology) so they can go straight to an exam room. Automated text messages eliminate the need to make manual phone calls to and from patients throughout the day.
  2. ARRIVAL TIME NOTIFICATION: Patients can alert office via text when they’ve arrived outside the office. Eliminates manual phone calls to and from office and reduces office foot traffic.
  3. QUEUE MANAGEMENT FOR DRIVE-THROUGH TESTING AND COVID VACCINES: Provides crowd control at test sites by automating queues and real-time texting to patients.

Navimize’s queue management, scheduling and automated texting capabilities can be adapted to help meet many of your urgent COVID-19 related needs including:

  • Automated Texting of new COVID-19 office policies and procedures
  • Automated Texting to alert patients to stay in their cars until provider is ready
  • Patient Arrival Notification to Office
  • Automated Texting of Telemedicine Logon instructions
  • Automated Texting to Telemedicine patients in a virtual queue
  • Automated Texting for Hybrid in-person and virtual visits
  • Automated Texting post appointment to decrease phone volume
  • Automated Texting for COVID Vaccine appointments

Product Features:

  • Adaptable to any Clinical Workflow – single/small physician practice, large multispecialty group, or enterprise
  • Calculates Delays and Predicts Actual Appointment Time in Real-Time
  • Automated Text Messages Fully Customizable
  • No Limit on Number of Messages sent
  • Online Review Management

Navimize ROI:

  • HELPS YOUR PRACTICE MAXIMIZE REVENUES IN THESE UNCERTAIN TIMES
  • REDUCES STAFF TIME SPENT ON CALLING PATIENTS; FREES UP PHONE LINES
  • KEEPS PATIENTS, PROVIDERS, AND STAFF SAFE BY MINIMIZING EXPOSURES
  • BOOSTS ONLINE REVIEWS TO INCREASE NEW PATIENT REFERRALS
  • HELPS STEM THE SPREAD of COVID-19 AND EASE VACCINATION PROCESS

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.