Loading...
Log In
 
Navimize – NEW COVID-19 Solutions

Navimize – NEW COVID-19 Solutions

Patient Communications

5.0
(4)

Ready to start a conversation with this partner?

1 - 10 practices use this product.

NAVIMIZE – Your platform for the post – pandemic world:

  1. ELIMINATE WAIT TIMES: Navimize features a proprietary, delay prediction engine that sends automated messages to patients in real time to alert them of delays, ending complaints about wait time, and boosting satisfaction and reviews.
  2. VIRTUAL WAITING ROOM : Navimize automatically notifies patients when to arrive, and patients then alert the office when they’ve arrived by clicking an automated link sent directly to their phone. This eliminates manual phone calls to and from the office and unburdens staff and providers.
  3. OFFICE AND TELEHEALTH SCHEDULE MANAGEMENT: Navimize automates unique messaging to patients based on their appointment type, so that you can freely mix telehealth and in office appointments without any disruption to your daily workflow.

Navimize’s queue management, scheduling and fully customizable automated texting capabilities can be adapted to meet your practice specific needs including:

  • Automated Texting to simply implement a Virtual Waiting Room
  • Patient Arrival Link automatically sends Notification to Office
  • Automated Texting of Telemedicine Logon instructions
  • Automated Texting of in-office delays to Telemedicine patients in a virtual queue
  • Automated Texting for Hybrid schedules of in-person and virtual visits
  • Automated Texting for when to leave home and directions to Office
  • Automated Texting to unburden staff and drastically reduce phone calls
  • Work alongside all mobile registration companies
  • Google Reviews to increase star ratings by 1.5 to 2 stars in 2 months
  • Customizable Messaging for Pre and Post Procedure/ Surgery Instructions/ Follow up
  • Automated Texting for Covid and other Vaccine appointments

Product Features:

  • Adaptable to any Clinical Workflow – single/small physician practice, large multispecialty group, enterprise
  • Calculates Delays and Predicts Actual Appointment Time in Real-Time
  • Automated Text Messages are Fully Customizable to individual provider or schedule
  • Supports In-Office and Telehealth Visit schedules (and mixed schedules)
  • Pre - and post Procedure / Appointment Messaging available
  • Online Review Management

Navimize ROI:

  • INCREASES VOLUMES / REVENUES BY SUPPORTING HYBRID OFFICE / VIRTUAL VISITS
  • BOOSTS ONLINE REVIEWS TO INCREASE GOOGLE RANKING AND NEW PATIENT REFERRALS
  • AUTOMATED MESSAGING REPLACES INEFFICIENT PHONE CALLS
  • REDUCES STAFF AND PROVIDER BURNOUT AND TURNOVER

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.