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Patient Communications


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1 - 10 practices use this product.

Navimize brings your practice into the 21st century by providing seamless automated real-time communication with patients to eliminate wait times and optimize clinical workflow. Navimize integrates with Athena, pulls scheduling and real-time tracking information, and utilizes proprietary algorithms to calculate and predict delays. Navimize then sends automated text messages to patients letting them know when the office is running behind and adjusting appointment times. Created by a physician (who often ran late!) Navimize sets the standard for meeting patient expectations in today’s connected world. Navimize improves patient satisfaction, enhances practice reputation, and increases revenues.

Product Features:

  • Adaptable to any Clinical Workflow – whether a single/small physician practice, large multispecialty group, or enterprise
  • Athena Integrated to Run Seamlessly in the Background
  • Predicts Delays in Real-Time
  • Sends Automated Text Messages
  • Messages Fully Customizable
  • Announcements / Group Messages
  • Post Appointment Messaging

Navimize 10X ROI:

  • Patient Retention
  • Increases Referrals / New Patients
  • Positive Online Reviews
  • Improves Patient Satisfaction/ HCAHPS scores
  • Reduces No-Shows
  • Increases Staff Productivity
  • Decreases Burdensome Administrative Tasks
  • Reduces Physician Burnout

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.