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MyMO

MyMO

Scheduling

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MyMO integrates directly with Athenahealth to offer simple solutions to a complex problem: Nearly one-in-five of a physician’s slots go unfilled each month due to cancellations and no-shows. Highly configurable and fully automated, MyMO leverages the ubiquitous power of text messaging to support patient access initiatives and help you complete more appointments through three primary services:

Waitlist Management

  • Replaces daily staff management
  • Does not require additional patient registration
  • Identifies openings in a provider’s schedule and proactively texts patients on the queue to refill them
  • Alerts staff to changes in schedule
  • Meets any provider’s scheduling needs with a robust rules engine
  • Improves patient care quality by reducing wait time
  • Increases office revenue

Appointment Reminders & Confirmations

  • Seamlessly interfaces with Athenahealth
  • Honors patient opt-in status
  • Sends reminders via SMS, voice call, or email
  • Uses two-way messaging to let patients confirm or cancel
  • Engages with MyMO’s Waitlist Manager to identify and refill cancelled appointments
  • Fully customized reminders by location, provider, and language
  • Displays provider’s Caller ID on voice messages

COVID19 Cancellation Recall

  • Replaces staff management of patients who missed appts due to office closures
  • Identifies openings in a provider’s schedule and proactively texts patients with bumped appointments
  • Offers patients multiple options, and ability to contact the office directly
  • Configurable to adhere to provider’s scheduling needs, and allow same day scheduling

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.