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Powered by artificial intelligence, the merit.ai platform enables clinics to provide around the clock self-service administrative functions to patients such as appointment scheduling, rescheduling, or cancellation, without the need to ever call into the clinic, download an app, or create/remember portal credentials.
Patients can simply text the clinic and our intelligent chatbot will validate the patient details, find them an available appointment slot, and book the appointment in athenahealth.
To sign up for Merit Technology services, please sign the agreement here.
With merit.ai, you can drastically cut down on the volume of phone calls your clinic gets and the number of simple administrative tasks your front office staff have to perform.
Our artificial intelligence powered system saves you time and money by taking care of basic patient scheduling requests, 24 hours a day, allowing your staff to focus on more important tasks.
As part of the onboarding process, a member of the merit.ai team will work with your practice to determine what types of appointments will be supported through the system and will provide your practice with a dedicated phone number to be used by patients for self-service. Implementing merit.ai takes very little work for your practice and the system can be up and running in as little as a week.