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Medfusion Patient Self-Scheduling allows patients to book appointments online with your athenahealth-based medical group. Keep full control of your schedule—our solution uses the same rules as your schedulers—so don’t worry about double-booking or a follow-up appointment being scheduled in a new-patient time slot.
Medfusion Patient Self-Scheduling clients typically see up to a 30% decrease in appointment-related phone volume, while filling schedule gaps and reducing on-hold times. It’s also a competitive differentiator on your website that attracts new patients to your practice.
Patient self-scheduling: • Encourages patients to schedule appointments 24/7, from any device • Integrates the same rules and parameters you currently use • Supports same-day appointments (per your guidelines) to attract new patients and fill schedule gaps • Helps decrease no-show rates (by as much as 4x) • Enables many practices to reallocate staff off phone duty and on to more valuable tasks • Supports high-volume tasks like flu shot clinics, back-to-school physicals, etc. • Increases patient satisfaction
Patients now expect to conveniently make appointments 24/7 from their home PC or their mobile devices. Medfusion Patient Self-Scheduling reduces staff burdens (especially on those phone-call heavy Mondays!) while engaging patients more efficiently.