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Medfusion Patient Self Scheduling

Medfusion Patient Self Scheduling


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1 - 10 practices use this product.

Medfusion Patient Self-Scheduling allows patients to book appointments online with your athenahealth-based medical group. Keep full control of your schedule—our solution uses the same rules as your schedulers—so don’t worry about double-booking or a follow-up appointment being scheduled in a new-patient time slot.

Medfusion Patient Self-Scheduling clients typically see up to a 30% decrease in appointment-related phone volume, while filling schedule gaps and reducing on-hold times. It’s also a competitive differentiator on your website that attracts new patients to your practice.

Patient self-scheduling:

  • Encourages patients to schedule appointments 24/7, from any device
  • Integrates the same rules and parameters you currently use
  • Supports same-day appointments (per your guidelines) to attract new patients and fill schedule gaps
  • Helps decrease no-show rates (by as much as 4x)
  • Enables many practices to reallocate staff off phone duty and on to more valuable tasks
  • Supports high-volume tasks like flu shot clinics, back-to-school physicals, etc.
  • Increases patient satisfaction
  • Supports patients' ability to cancel or reschedule the appointments booked online

Patients now expect to conveniently make appointments 24/7 from their home PC or their mobile devices. Medfusion Patient Self-Scheduling reduces staff burdens (especially on those phone-call heavy Mondays!) while engaging patients more efficiently.

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.