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Jellyfish Health

Jellyfish Health

Patient Flow

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1 - 10 practices use this product.

No matter what type of practice you have, now is the time to Re-Imagine and Re-think your traditional waiting room.

Traditionally, patients would walk into an office, write their name on a clipboard, fill out paper forms, and take a seat in your waiting room. Now is the time to improve that old process by replacing it with a safe and easy to use Virtual waiting Room and Contactless Check In.

The solution includes the following features:

  • Virtual Lines and Wait Times: Patients can view estimated wait times and “get in line” directly on your website, whether they are a walk-in or arriving for a scheduled appointment. As patients choose the most convenient time to visit, you’ll help prevent an overcrowded facility.
  • Contactless Check-in: Let patients check-in via your website, text message, or front desk tablet. We’ll customize a solution that works best for your facility, while advising you on the best practices.
  • Virtual Waiting Rooms: Your patient’s car is his or her new waiting room, so you can control how many people enter your facility at a given time. The platform supports drive-up COVID-19 testing, too.
  • Automated and Custom Text Messages: While patients wait from a safe social distance at home, in their cars in your parking lot, or even down the street at a park, automated texts update them on their place in line and provide instructions when it’s time to enter the facility. Staff can also send custom messages as needed.
  • Real Time Transparency: Your staff will gain real time transparency of each patient’s location and status so you can easily manage each patient’s step in their journey while remaining socially distant.
  • Paperless Add-ons: Collect consents, digital signatures, image uploads, surveys, payments, and more with zero face-to-face contact. All of this happens via text or email and without needing patients to download an app.

Jellyfish Health has helped every care facility you can imagine, from large IDN’s to single provider practices, to increase their revenue by maximizing their capacity and helping their patients feel safe and engaged. Our solution can be implemented within 24 hours and is 100% cloud based.

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.