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Jellyfish Health: BLOOM, ACCESS, CONNECT and FATHOM

Jellyfish Health: BLOOM, ACCESS, CONNECT and FATHOM

Patient Flow

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Through our mobile and online technology automate patient throughput with a configurable workflow specific to your facility. Communicate estimated wait-times, real-time updates and changes in appointment status. Patients can complete processes like get-in-line, check-in and appointment blocking. Prepare your patients for their appointment with reminders, forms and directions to your facility.

  • Manage appointments by location & provider
  • Automate patient throughput with a configurable workflow
  • Communicate wait time updates & appointment status notifications

Jellyfish Health’s patient experience technology drives transparency at every step of the patient journey through real-time optimization of patient scheduling, wait time updates, appointment status notifications and staff workflow efficiencies. Leverage actionable data to cost-effectively deliver accessible care, resulting in maximum patient satisfaction, retention and volume.

Appointments originate from the Athena system. Patient appointment reminder messages can be created from either Jellyfish or Athena system. Patients can check-in for their appointment remotely using our mobile application or self-service check-in at your facility. Patient’s progress is tracked through clinical workflow engine. Patients have access to their place in line or appointment status through waiting room monitor or mobile application. Receive instant feedback sending surveys link by email or text message from Jellyfish.


The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.