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Patient Communications

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Since 2010, InteliChart’s innovation and development efforts have been devoted to patient and consumer engagement. Perfecting the patient experience is not a secondary effort for us – it’s our exclusive focus. Over ten years and thousands of implementations, we've learned that successful engagement begins with understanding the dynamic needs of the patient as a consumer. That knowledge led us to develop the Healthy Outcomes® patient engagement platform with multiple solutions working in unison to engage patients and healthcare consumers throughout the healthcare journey. Enhancing the patient experience, generating loyalty, and improving outcomes are goals best achieved with a unified platform of patient engagement solutions.

InteliChart’s Healthy Outcomes platform was developed using a common data storage array with source-code continuity within each product application. Solutions deployed on the same platform work together to provide a user experience that satisfies the expectations of today’s healthcare consumer. In addition, it significantly lightens the IT burden associated with managing several disparate products.

With a complete toolbox of smart engagement solutions designed to complement one another, healthcare providers have the power to maximize patient engagement capabilities while significantly augmenting provider workflows associated with patient management.

The solutions on the unified Healthy Outcomes patient engagement platform are:

Patient Portal - a robust portal that engages healthcare consumers and strengthens the brand of medical practices. Search providers, schedule appointments, review lab results, complete forms, and receive reminders, all accessible from a full-fledged iOS/Android app. Delivers an experience that patients like to use and return to often.

Patient Notify - ends the frustration and cost of missed appointments by automating patient communications, such as appointment reminders, appointment confirmations, and organizational announcements. Email, phone, or text confirmations go directly into a practice's scheduling system.

Patient Intake - digitizes and automates patient registration and the intake process. Patients can fill out pre-visit forms from the comfort of their own home or on any tablet device while at a medical office. Patient Intake is workflow-configured and delivers discreet data to EHR and PM systems.

Patient Activate – automates population health and patient care management. Define and manage concurrent populations through intervention and outreach campaigns that secure patient engagement and deliver successful outcomes.

Patient Survey - delivers automated surveys to measure patient satisfaction and capture patient-reported outcomes. Reporting tools analyze survey data at the patient, provider, and organizational level.

Patient Schedule – customized, 24/7 online scheduling solution for consumers and patients. Appointments can be booked through Google, Facebook, Yelp, HealthGrades or practice website. No app download or account setup required. Seamless, two-way integration adapts to all practice scheduling rules so provider openings can be filled quickly and accurately.

Patient eVisit - a fully integrated, patient-friendly, virtual-care experience with no downloads/apps required.

Family Portal - empowers family members and caregivers to stay informed about the health and well-being of loved ones who are in long-term care, skilled nursing, home health and senior living facilities.

With Healthy Outcomes®, providers stay connected to their patients outside the visit with proactive, personal engagement that strengthens their brand, streamlines their workflows, and yields better patient outcomes. See for yourself the game-changing success Healthy Outcomes can bring to your organization: https://www.intelichart.com/request-a-demo/

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