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1 - 10 practices use this product.

Designed by doctors to be the simplest and most convenient way for healthcare professionals to communicate with patients during their work day. Grow your practice revenue, be more efficient and improve your patient experience without having to change your existing workflow. Communicate in the easiest possible way not only with patients, but with doctors and staff, much like you would with your friends and family.

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See how doctors use it at: http://www.healthchatpro.com/athenahealth

  • Boost revenue – Get reimbursed or charge per encounter by attaching reimbursement codes to each video using our patented technology.
  • Improve practice efficiency – Process more patients per day by adding nurses and staff to triage your messages and prioritize which ones require your personal attention.
  • Improve your patient experience – Offer after-hours care, convenience and simplicity, setting you apart and increasing your patient retention and referrals.

How it works:

  • You tap on the button to start a chat (video or text)
  • Review incoming messages and respond right away, or when it’s convenient
  • If you are both available, have a live conversation
  • Easy to use and doesn’t slow you down
  • Schedule live, HD video visits for your patients

Features include:

  • Cost efficient, all-inclusive, monthly licensing
  • Live video conversations have no limits
  • Text when you can’t talk
  • All of your conversations are saved
  • Attach Procedure Codes to videos, where appropriate
  • Bill for your time, at your own rate
  • Add assistants to receive and reply to messages for you
  • No phone number to give out
  • PC, Mac or Mobile devices (Apple and Android platforms)
  • Communication is safe and secure. HIPAA compliant
  • Implementation help with a personal manager, at your disposal from the beginning

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The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.