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Health iPASS is redefining the patient revenue cycle by improving the healthcare consumer experience from appointment to payment. The solution has enabled double digit increases in operating income for providers in a true pay-for-performance approach. Health iPASS helps providers promote price transparency, build trust, and increase their operating income by simplifying the check-in process and streamlining both time-of-service and residual balance patient payments through an innovative, multi-channel software solution. Our patient friendly system supports 850+ payers, 90+ practice management systems and is payment processor-agnostic. Many providers have realized 90-95% patient net collection rates, slashed denials by over 50%, and have significantly reduced cost and time to collect.
Health iPASS turns all expenses associated with patient billing and collections into higher operating income for providers while delivering an outstanding multi-channel experience to patients. Medical providers using the Health iPASS patient revenue cycle solution who had patients check-in with a residual balance and placed a card-on-file (COF) realize a 97% average collection rate. The collection rate was calculated based on patient responsibility collected post-visit (excluding visits with co-pay only) and is a strong testament to the value of capturing a patient’s COF to pay for residual balances owed post insurance claim adjudication.
Health iPASS brings peace of mind, transparency, convenience, and trust to the patient revenue cycle process through an innovative and intuitive solution.