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Epion Health

Epion Health

Digital Check-in


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500+ practices use this product.

Epion is the #1 rated Marketplace partner—for over 3 years! Here’s why.

Epion delivers an all-in-one, 100% contact-free, seamless patient experience, including online appointment scheduling, registration, check-in, payment, and telehealth.

Here’s why over 500 athenahealth practices chose Epion:

- 93% patient satisfaction

- 30-day trial offer with guaranteed end-of-trial ROI report (over 85% trial conversion!)

- 8-15x proven and repeatable ROI

- Customizable COVID-19 screening questionnaire

- Seamless online scheduling from any access point including patient’s payor portal sites

- Secure patient communications to promote social distancing and non-conventional waiting rooms (cars) - “Hi John, thank you for waiting in your vehicle. We're ready to see you now. Please come into the office for further instructions.”

- Mobile check-in and intake - no app download, log-in, or password required by patients to get started. Patients automatically receive text or email with a link to check in for their upcoming appointment. Epion’s software configuration rules ensure each patient is only asked to complete the forms/steps required for their specific appointment.

- Required fields and forms guarantee patient completion and delivery to the EHR

- Telehealth platform for virtual visits - integrated with athenaOne schedule. Web-based (no app download for patients) and works on any device - including Android devices.

- Integrated ROS and HPI - discrete data integration (not just a PDF upload)

- Insurance and patient ID card capture

Patient payment - co-pays and outstanding balances (25%+ increase in outstanding balance TOS collections)

- Card-on-file and payment contracts (40%+ increase in signed card-on-file agreements)

- Discrete data integration for all health histories - Past Medical Hx, Family Hx, Social Hx (multiple templates), Allergies, Surgeries/Procedures, OBGYN Hx.

- Medication reconciliation - Epion pulls active meds list from athenaOne for patients to review and enter missing medications and/or let providers know if they are no longer taking specific meds.

- Wellness screeners - automated scoring and discrete data integration. (PHQ-2/9, PHQ-4, GAD-7, CAGE-AID, EPDS, STEADI Fall Risk, CRAFFT, Opioid Risk Tool, AUDIT-C, etc.)

- Annual Wellness Visit (AWVs) - including customizable Health Risk Assessment (saves 10-15 minutes per patient on documentation)

- UDS (Household Information) questions - integrated with athenaOne to support sliding fee schedules

- Virtual pain diagram and pain scale

- Custom consent forms and questionnaires - Epion can digitize any practice form for patients to complete during their check-in. From custom pain questionnaires to sleep study questionnaires; signing flu vaccine consents to knee injection consent - anything is possible with Epion!

- Reduced no-shows and cancellations (by over 30%)

- 5-star customer service - over 190 5-star reviews of Epion on the athenahealth Marketplace


The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.