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Epion Check-in™

Epion Check-in™

Digital Check-in


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400+ practices use this product.

Epion Check-in™ replaces inefficient, manual patient intake forms with an innovative, customizable, digital check-in platform.

Epion’s solution reduces the administrative burden of the check-in and intake processes by streamlining the collection, integration and review of patient information. As a result, clinicians and staff have more time and ability to deliver patient-centered care. The platform provides medical practices a solution to help drive revenue in order to support the financial stability of the organization.

Facts about Epion Check-in:

  • 250+ athena Clients
  • Original MDP Partner
  • 0% Account loss to competitors once live
  • 93% Patient Satisfaction
  • No direct-to-consumer pharma ads

Core Features:

  • Real-time data transfer and streamlined integration with athenaCollector®, athenaClinicals®, and athenaCommunicator®
  • Robust clinical interview, resulting in a much more complete and accurate chart
  • Customized to match existing intake forms, questions and messaging
  • Presents patients with co-pay and outstanding balance to increase Time of Service payments
  • Pay now feature to submit immediate payment on the iPad during check-in
  • Supports collection of patient information for additional revenue and quality reporting
  • Eliminates the need for staff to manually enter patient data
  • Significantly improves accuracy and completeness of clinical chart
  • Eliminates paper processing associated with patient intake
  • Optional Screeners for PHQ-2/9, STEADI, EPDS and more (see Epion Screener, below)
  • Epion Trial Offer (see below)

Driving Measurable Value:

  • $583 Increase in monthly per-provider payment at time of service
  • 2:36 Decrease in average patient time in exam room per visit
  • 24% Increase in staff efficiency related to patient intake
  • 3X Increase in demographic data collection from patients
  • 1-2% Reduction in denied claims due to more accurate patient data
  • Consistent ROI Range: 8X to 15X

Epion Screener™

Automated and integrated to capture 100% of your screening opportunities

  • Patient-friendly and private
  • Discrete integration with athenaClinicals
  • Validated clinical tools

Epion Screener is a premium add-on feature that provides an automated and integrated method to present health questionnaires to appropriate patients, capture responses and transfer responses and scores as discrete data into athenaClinicals.

PHQ-2/9 – Patient Health Questionnaire STEADI – Fall Risk Assessment EPDS - Edinburgh Postnatal Depression CAGE – Substance and Alcohol Abuse Screening (coming soon) GAD-7 - Generalized Anxiety Disorder (coming soon)

Epion InsurPro™

Get accurate insurance card information into your billing system ahead of appointments!

Epion InsurPro is available as a stand-alone product -- or as a bundled offering with Epion Check-in. Both products are eligible for the 45-Day Free Software Trial (details below).

For more information about Epion InsurPro, see Marketplace description.

The Epion Trial

  • All Epion products: Check-in, InsurPro and Screener
  • No charge for implementation and training (On-site support available at additional charge)

Client Quotes:

“At CHRISTUS, we seek partners that understand the complexities of our business and support our organizational core values; Epion has clearly demonstrated both. For us, the move to Epion has been transformational.”


“Since moving to Epion, we have seen a significant decrease in the amount of work and errors associated with patient check-in. Patients like using the iPad and the real-time updates to athena make it much easier for the staff. Using Epion, we are able to see more patients and provide them with a better experience.”

LISA LEWIS, Billing Director, Healthy Woman Obstetrics/Gynecology

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.