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Epion Health

Epion Health

Digital Check-in


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500+ Practices are currently using this product across the following Specialties
  • Multi Specialty
  • Family Practice
  • Orthopedic Surgery
  • Obstetrics/Gynecology
  • Internal Medicine
  • FQHC
  • Pediatrics
  • Podiatry
  • Pain Management Specialist
  • Ambulatory Surgery Center
  • Neurology
  • Cardiology
  • Urgent Care
  • Gastroenterology
  • Otolaryngology
  • Direct Primary Care
  • Dermatology
  • Endocrinology
  • Other
  • Sleep Medicine Specialist
  • Urology
  • Neurological Surgery
  • Ophthalmology
  • Nephrology
  • General Surgery
  • Rheumatology
  • Behavioral Health
  • Psychiatry
  • Infectious Disease
  • Vascular Surgery
  • Allergy/Immunology
  • Pulmonology
  • Sports Medicine
  • Emergency Medicine
  • Colon-Rectal Surgery
  • Oncology/Hematology
  • Vascular and Interventional Radiology
  • Addiction Medicine
  • Physical Medicine/Rehab
  • Optometry


Capabilities: Digital Check-in, Patient Screeners, Telehealth, Patient Communications, Payment Solutions

Epion is the #1 rated Marketplace partner—for over 3 years! Here’s why.

Epion delivers an all-in-one, 100% contactless, seamless patient experience, including online appointment scheduling, registration, check-in, payment, and telehealth.

Here’s why over 500 athenahealth practices chose Epion:

  • 93% patient satisfaction

  • 5-star customer service - over 200 5-star reviews on the athenahealth Marketplace

  • 8-15x proven and repeatable ROI

  • 30-day trial offer with guaranteed end-of-trial ROI report (over 85% trial conversion!)

  • Customizable COVID-19 screening questionnaire

  • Seamless online scheduling from any access point including patient’s payor portal site

  • Mobile check-in and intake - no app download, log-in, or password required by patients to get started. Patients automatically receive text or email with a link to check in for their upcoming appointment. Epion’s software configuration rules ensure each patient is only asked to complete the forms/steps required for their specific appointment.

  • Mobile patient payment - allows patients to make payments before their appointment. Patients are presented with copays, outstanding balances and collections balances to pay immediately, prior to the appointment. Practices can control minimum payment totals and self-pay options. (Users see a 25% increase in outstanding balance TOS collections)

  • Card-on-file and payment contracts (40%+ increase in signed card-on-file agreements)

  • Secure patient communications to promote social distancing and non-conventional waiting rooms (cars) - “Hi John, thank you for waiting in your vehicle. We're ready to see you now. Please come into the office for further instructions.”

  • Required fields and forms guarantee patient completion and delivery to the EHR

  • Telehealth platform for virtual visits - integrated with athenaOne schedule. Web-based (no app download for patients) and works on any device - including Android devices.

  • Integrated ROS and HPI - discrete data integration (not just a PDF upload)

  • Insurance and driver’s license capture

  • Discrete data integration for all health histories - Past Medical Hx, Family Hx, Social Hx (multiple templates), Allergies, Surgeries/Procedures, OBGYN Hx.

  • Medication reconciliation - Epion pulls active meds list from athenaOne for patients to review and enter missing medications and/or let providers know if they are no longer taking specific meds.

  • Wellness screeners - automated scoring and discrete data integration. (PHQ-2/9, PHQ-4, GAD-7, CAGE-AID, EPDS, STEADI Fall Risk, CRAFFT, Opioid Risk Tool, AUDIT-C, etc.)

  • Annual Wellness Visit (AWVs) - including customizable Health Risk Assessment (saves 10-15 minutes per patient on documentation)

- UDS (Household Information) questions - integrated with athenaOne to support sliding fee schedules

  • Virtual pain diagram and pain scale

  • Custom consent forms and questionnaires - Epion can digitize any practice form for patients to complete during their check-in. From custom pain questionnaires to sleep study questionnaires; signing flu vaccine consents to knee injection consent - anything is possible with Epion!

  • Reduced no-shows and cancellations (by over 30%)


The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.