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Epion Check-in™

Epion Check-in™

Digital Check-in


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500+ practices use this product.

Epion Health is the #1 rated Marketplace partner, by far. Here’s why …

  • Patient Satisfaction Rate = 93% (all ages)
  • No direct-to-consumer pharma ads (ever!)
  • Proven ROI between 8X to 15X
  • 30-Day Trial (the only trial offer in the industry!)
  • No. 267 on Inc. 5000’s Annual List of America’s Fastest-Growing Private Companies, 2019

“For us, the move to Epion has been transformational.” BOB KARL, CFO Christus Physician Group


Epion offers clients best-in-class in- and out-of-office solutions to help reduce administrative costs and labor, drive revenue and improve patient outcomes.

  • Real-time and deep athenaNet integration
  • Robust clinical interview, resulting in a more complete and more accurate chart
  • Customized to match existing intake forms, questions and messaging
  • Supports collection of patient information for additional revenue and quality
  • Collect time of service payments and set up payment contracts
  • In- and out-of-office check-in steps
  • With Epion… Get:
    • More accurate date
    • More efficient workflows
    • Better collections
  • Resulting in …
    • Better Outcomes
    • Faster Exams
    • Increased Revenue

Epion Progressive Check-in – Starts at Home and finishes at the Appointment

Save up to 8 minutes at check-in for new patients and up to 6 minutes in the exam room for ALL patients!

The Epion check-in process starts BEFORE the patient arrives for an appointment… with a text messages to engage patients to start some of the check-in steps—such as: insurance card upload, contact/demographic information, health history and HIPAA authorization.

  • More accurate eligibility checks ahead of appointments
  • Get better history data with access to medications and family members at home
  • Perform insurance eligibility before appointments
  • Reduce no-shows and late arrivals

Epion Onboarding – Free remote training and onboarding.

  • Admin and clinical team training on the Epion platform and its integration with athenaNet—including Data Reconciliation functionality
  • Analysis of your paper and patient portal forms and portal build requirements
  • End of Trial Value Report
  • Free onsite for qualifying clients

Epion PaymentPlus – Epion’s payment collection solution delivers more TOS collections allows patients to set up payment contracts for outstanding balances.

  • Improve cash flow
  • Decrease collections fees
  • Reduce paper expense and labor from digitizing receipts
  • Free up-front desk staff to work on higher value tasks
  • Increase payment contract enrollment

Epion Screener

Epion Screener, available with in-office check-in, provides an automated and integrated method to present health questionnaires to appropriate patients, capture responses and transfer responses and scores as discrete data into athenaClinicals.

  • Patient-friendly and private
  • Validated clinical tools
  • Includes popular screeners, such as PHQ-2/9, STEADI and Opioid Risk
  • Proven Results: In a study at Mount Carmel Health System, 3.5X more patients were identified as “At Risk” when using the Epion PHQ-2/9 Screener

Epion AWV

Epion AWV is an athenahealth-integrated service designed for primary care practices to significantly increase the number of reimbursed AWVs–unlocking a wealth of benefits for your practice and your patients.

  • Streamline intake and risk assessment
  • Easily calculate risk scores
  • Increase billable AWVs
  • Improve quality scores
  • Proven Results: In a case study, a 40-provider family practice increased AWV volume from 30% to 90% of the eligible population

Epion Advisory Services

Epion Advisory Services specializes in providing clients with hands-on instruction, training and advice to achieve maximum performance from their athena platform. The Epion Advisory team is made up of experts in multiple practice specialties and areas of focus, including: quality reporting, workflow, forms set-up, and efficiency evaluation.

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.