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Marketing & Patient Acquisition

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0-10 Practices are currently using this product across the following Specialties
  • Internal Medicine
  • Family Practice
  • Physical Therapy
  • Multi Specialty
  • Obstetrics/Gynecology


Capabilities: Marketing & Patient Acquisition

With Demandforce, you get fully-integrated, HIPAA-compliant features. Boost office efficiency, patient acquisition, and retention in one simple-to-use, centralized dashboard.

Attract and Recall Patients Drive more patient appointments with email marketing, recall messaging, and more. Our features make it easy for patients to find your practice online.

Manage Appointments Seamlessly manage your appointments and reduce no-shows with automated appointment reminders that can be sent to patients via text, email, or voice. Plus, streamline the appointment check-in process and keep patients safe by limiting waiting room capacity with Mobile Check-In.

Communicate with Patients Stay top of mind with patients and boost retention by using tools like targeted email campaigns, text messaging, and direct mail without needing additional support staff or teams. With Demandforce, you can efficiently engage patients at every stage in the patient journey -- ultimately increasing appointments and revenue for your practice.

Control Online Reputation Today’s patients trust online reviews as much as a personal recommendation. With Reputation Management features from Demandforce, you can protect your practice’s online reputation and increase your reviews on the sites that matter most.

Increase Productivity Whether you have 5 or 500 employees, the best way to increase productivity is to streamline workflows and reduce manual tasks with automation. Demandforce tools are designed to make your front office run more efficiently so you can spend less time on administrative tasks and more time caring for patients.

Key Demandforce Features:

• Appointment Reminders & Confirmations - Reduce no-shows with different reminder types like save-the-date, pre-appointment, day-of, and follow-up; patients can reply “C” via text message to confirm.

• Automated Recall Reminders: Reactivate lost and overdue patients automatically with email, text, voice, and postcards.

• Targeted Email Campaigns - Send patients customized offers and newsletters by using our segmentation feature to target patients by diagnostic code, ICD-10 code, and more.

• Two-Way Text Messaging- Send quick updates, and text back and forth with patients using your practice phone number. Now offering Multimedia Messaging Service (MMS)!

• Reputation Management - Seamlessly capture and publish reviews to the sites that matter most to your practice, including Google, Yelp, and WebMD.

• Online Booking - Display your real-time availability and generate appointment requests across the web 24/7.

• Demandforce Mobile App - Manage and run your practice from your mobile device with instant access to your most valuable information.

• Mobile Check-In - Allow patients to check-in for appointments and fill out intake forms using their mobile device.

• Telemedicine - See more patients virtually with our fully-secured, HIPAA-compliant video conferencing platform.

• Patient Portal - Enable patients to access health records, book appointments, and reach their providers in one place.

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.