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DataSearch

DataSearch

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1 - 10 practices use this product.

Our DataSearch team of professionals provide medical debt collection services that are simple, secure, and comprehensive. We are integrated with athenaCollector and athenaOne. We will communicate with your patient, educate your patient, then negotiate and collect outstanding balances.

Because patients are often confused by their medical bills, we work diligently and respectfully to educate each patient or guarantor. Our communication efforts include letters, friendly reminder text messages, and calls. We also provide thorough documentation, which meets Federal Government requirements.

Since clear communication with every outstanding patient account is important, we have bi-lingual staff ready and able to assist your patient needs. Communicating in people’s preferred language increases the likelihood of payment, while strengthening their loyalty to providers.

As a member of ACA since 1973, DataSearch Collection Inc. has been a premium provider of medical debt collection services for over 46 years. Our operations and call centers are located at our corporate headquarters in the United States. We also have client service personnel in multiple locations to assure you get the attention and excellence you expect.

Patient services include:

  • Comprehensive statements and monthly reminders
  • Optional text messaging reminders
  • 24/7 access to our online payment portals
  • The ability to set up automatic monthly payments from either a credit card or bank account
  • A friendly voice to assist with any questions or concerns a patient may have

Client services include:

  • Seamless integration with athenaCollector and athenaOne
  • Competitive flat fee pricing per account
  • Onsite IT services to ensure Cyber Security and HIPAA compliance
  • Customizable Monthly Reporting
  • FTP Access for secured communication

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