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DASHin by Radix Health

DASHin by Radix Health

Digital Check-in

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Radix Health is a leading provider of patient access and engagement solutions to offer medical practices and hospital groups nationwide the opportunity to enhance provider search, scheduling, and patient engagement capabilities.

Radix’s DASH software leverages integration with athenahealth to provide a digital front door solution to provider groups. The platform’s advanced rules engine, predictive capabilities, and multi-channel messaging optimizes scheduling, improves patient access, and enables provider groups to deliver a more modern consumer experience.

DASHin is a mobile first check-in solution that offers patients an integrated, personalized, secure, contactless experience and helps organizations accomplish:

  • Minimizing time and resources spent on check-ins for staff, providers, and patients
  • Collecting co-pays and outstanding balances prior to rendering services
  • Leveraging secure, safe, and socially distant mobile solutions without purchasing additional hardware
  • Using customizable forms to complete necessary patient and insurance information ahead of the appointment
  • Introducing a “virtual waiting room” solution to address customer experience, improve efficiency, minimize expense, and reduce wait times.

Success metrics recognized by practices using DASHin include: An ortho practice with 26 physicians saw a 63% decrease in wait times and had 78% of patients checking in before arrival. They also saw improved patient satisfaction as more patients felt comfortable with safe, contactless check-ins as well as an improved patient experience and reduction in resources and staff time.

If you’re looking to address additional steps in the patient journey outside of scheduling and self-scheduling, you can also check out the other products in the DASH by Radix Health software suite available in the athenahealth marketplace:

DASHcentral - A rules-based solution for medical groups, practices, and hospital groups to reduce delays in care, maximize provider utilization, and ensure the right match between patient and provider. This software helps you decrease hold times, optimize scheduling, and integrate with your existing phone system.

DASHself - Enables self-scheduling with a robust rules engine that increases accuracy, guides patients toward the right provider and location, automated insurance verification, increases capacity utilization, helps improve payer mix to get paid more quickly, and reduces call volume as well as delays in care.

DASHconnect - A targeted and actionable patient relationship management platform that automates and personalizes communication. It enables improved engagement at every touchpoint throughout the patient journey with on-demand, multichannel messaging that also reduces call volumes, allows you to address gaps in reputation management, and helps to minimize no-shows.

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.