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Radix Health is a leading provider of patient access and engagement solutions to offer medical practices and hospital groups nationwide the opportunity to enhance provider search, scheduling, and patient engagement capabilities.
Radix’s DASH software leverages integration with athenahealth to provide a digital front door solution to provider groups. The platform’s advanced rules engine, predictive capabilities, and multi-channel messaging optimizes scheduling, improves patient access, and enables provider groups to deliver a more modern consumer experience.
DASHconnect is a targeted and actionable patient relationship management platform that leverages multiple modalities (text, email, and voice) to help organizations using athenahealth:
Success metrics recognized by practices using DASHconnect include:
If you’re looking to address additional steps in the patient journey outside of scheduling and self-scheduling, you can also check out the other products in the DASH by Radix Health software suite available in the athenahealth marketplace:
DASHcentral - A rules-based solution for medical groups, practices, and hospital groups to reduce delays in care, maximize provider utilization, and ensure the right match between patient and provider. This software helps you decrease hold times, optimize scheduling, and integrate with your existing phone system.
DASHself - Enables self-scheduling with a robust rules engine that increases accuracy, guides patients toward the right provider and location, automated insurance verification, increases capacity utilization, helps improve payer mix to get paid more quickly, and reduces call volume as well as delays in care.
DASHin - Mobile-first solution that allows provider groups to minimize time and resources spent on check-ins for staff, providers, and patients. Additionally, co-pays and outstanding balances can be collected prior to service, increasing collections and minimizing bad-debt or write-offs. Mobile solutions without hardware, customizable forms, and virtual waiting rooms address customer experience, improve efficiency, minimize expense, and reduce wait times.