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Radix Health is a leading provider of patient access and engagement solutions to offer medical practices and hospital groups nationwide the opportunity to enhance provider search, scheduling, and patient engagement capabilities.
Radix’s DASH software leverages integration with athenahealth to provide a digital front door solution to provider groups. The platform’s advanced rules engine, predictive capabilities, and multi-channel messaging optimizes scheduling, improves patient access, and enables provider groups to deliver a more modern consumer experience.
DASHcentral is a rules-based scheduling solution that complements athenaOne to help organizations accomplish the following:
DASHself enables practices to offer patients the ability to self-schedule with a robust rules engine that:
Success metrics recognized by practices using DASHcentral and DASHself include:
Here’s what some of our clients are saying about using DASH central and DASHself: “Radix tailored the solution to meet our needs. Through their partnership we've been able to transform our scheduling operations.” - Jeff Goldberg, COO, Resurgens Orthopaedics
“We're all about the customer experience and making sure that's a personal interaction. We do watch times and we do watch productivity, and [DASH] lets us do that, which is helpful. So, again, it's a...benefit to the system behind these other things we've been talking about that are central and transformative. But it's an important benefit.” - Kimble Jenkins, CEO, OrthoSouth
To address additional steps in the patient journey, check out the other products in the DASH by Radix Health software suite available in the marketplace:
DASHconnect - Targeted and actionable patient relationship management platform that automates and personalizes communication. It enables improved engagement at every touchpoint throughout the patient journey with on-demand, multichannel messaging that also reduces call volumes, allows you to address gaps in reputation management, and helps to minimize no-shows.
DASHin - Mobile-first solution that allows provider groups to minimize time and resources spent on check-ins for staff, providers, and patients. Additionally, co-pays and outstanding balances can be collected prior to service, increasing collections and minimizing bad-debt or write-offs. Mobile solutions without hardware, customizable forms, and virtual waiting rooms address customer experience, improve efficiency, minimize expense, and reduce wait times.