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Digital Check-in

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0-10 Practices are currently using this product across the following Specialties
  • Multi Specialty
  • Obstetrics/Gynecology


Capabilities: Digital Check-in, Care Coordination, Scheduling, Patient Communications

Optimize Patient Experience with CERTIFY Care

The CERTIFY Care platform is a secure, cloud-based SaaS interface for staff that enables complete patient authentication and engagement.

  • CERTIFY serves millions of patients globally.
  • HITRUST certified, HIPAA, PCI, GDPR compliant.
  • Featuring Connect an at rest API that speaks to virtually every EHR/EHM.

CERTIFY Care provides 4 main elements of the patient workflow:

Patient engagement and PPID Biometric Authentication

  • Digital & Mobile Form Completion
  • Patient Self Scheduling
  • Inpatient & Outpatient Check-In
  • Pre & Post Survey Presentment
  • Customized Kiosk Workflows
  • Customized Tablet Check In

Patient communication

  • Text & Email Appointment Reminders
  • Communication Tracking
  • Follow-Up E-Mails
  • Payment Reminders
  • “Physician’s Running Late” Text

Wait-time analysis

  • Wait Time Presentment
  • Digital Display Boards
  • Remote Check In

Payment/ revenue cycle

  • Patient Facing Payments
  • Omnichannel Payments
  • Card Present EMV & NFC

Text & E-mail Payment Reminders

  • Vaulted Payments
  • Hosted Payment pages
  • Payment Plans
  • Text to Pay
  • Portal Payments
  • Real-Time Benefit Verification

What CERTIFY Care Offers

  • When put together, these various solutions help modernize and simplify your patient workflows.
  • Care can serve as a stand-alone or fully integrated solution, with compliance-in-a-box implementation either way.
  • It automates patient processes through various channels and helps you track visualize data patterns to enhance your enterprise.

Continue to put your patients first while optimizing your internal infrastructure with CERTIFY Care.

The information contained on the Marketplace website is provided by third party MDP Partners related to their services provided through the MDP program. athenahealth does not review the information provided on the Marketplace, and is not responsible for the accuracy of any content provided on the Marketplace.