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Coding and AR Support Service

Coding and AR Support Service

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At Pacific, our only goal is to help our client’s maximize their collections and reduce their back-office cost while staying compliant. Pacific meet these goals for its clients by its state of the art medical

MEDICAL CODING: Pacific’s top of the line medical coding service helps your practice to be compliant with coding rules, maximize your collections, reduce coding related denials and significantly cut down on your coding cost.

AR FOLLOW-UP: Pacific’s AR follow-up services provides you with dedicated AR follow-up experts to follow-up and collect on all those claims which your in-house staff may not be able to follow-up resulting in to lost revenue.

DATA ENTRY: Pacific’s data entry services helps reduce the turnaround time to prepare medical claims for submission.

INS VERIFICATION/PRIOR-AUTHORIZATION: Use Pacific’s insurance verification and prior-authorization services to reduce your patient eligibility and authorization related denials.

  • Deployment of dedicated team for your practice to act as an extension of your office
  • Certified coders, well trained and experienced AR follow-up and Data Entry professionals to maximize your collections while reducing the cost of your back office operations
  • Guaranteed accuracy in service delivery with less than 24 hours of Turn Around Time to ensure fastest but accurate coding, quick and error free entry of claims, follow-up on all denials and open claims and accurate insurance verification/prior authorization services.

Upon signing the contract with Pacific, Pacific will get access to provider’s athenahealth account. No integration required with Athena and Pacific’s team will work as an extension of provider’s office. Our certified coders will access medical charts online in athenahealth and will code the charts accurately. If provider wants, Pacific’s data entry team will post the charges after coding is done by Pacific’s coders. This entire process will be completed within 24 – 36 hours and claim will be ready for submission.Any claim and/or denial sent to provider’s office by Athena’s AR follow-up team will be worked by Pacific’s expert AR f/u personnel within 24 hours. All necessary actions will be taken on the claim to resolve the denial for payment. Pacific’s Ins Verification team will access provider’s appointment scheduler within Athena. Team will verify patient’s eligibility and benefits and if required, will pre-certify the services which are to be provided.


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