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Clinic Q by Health Here

Clinic Q by Health Here

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1 - 10 practices use this product.

Health Here’s Clinic Q accelerates the shift to consumer-oriented healthcare

Clinic Q, Health Here’s mobile-first platform, transforms patient-provider interactions into a seamless, consumer-friendly experience that solves clinical and financial pain points across the patient journey.

Clinic Q for intake is driving the following results:

  • 2x increase in front desk staff efficiency
  • 80% rate of patients pre-checking for visits, eliminating time in waiting room
  • 25% increase in patient full registration rates

Clinic Q for patient payments, prepayments, and cost estimates is driving the following results:

  • Increased patient payments through integrated pre & post-visit contactless payments
  • Patient prepayment capture rates bolstered by patient-specific estimates
  • Reduced administrative burden for downstream collections
  • Elimination of surprise bills through enhanced cost clarity

The Clinic Q product suite includes:

Q Flow: Mobile-first, patient-specific workflows streamline patient intake

  • 80% of patients pre-check prior to their visit, reducing in-clinic wait times
  • Specialty-specific workflows gather patient health data in a way that is responsive to each patient’s clinical history, appointment type, and sub-specialty
  • Clinical data captured integrated into discrete fields in AthenaClinicals, including HPI, ROS, and medications

Q Pay: Consumer-friendly patient payments reduce patient A/R and eliminate surprise bills

  • Provides flexible payment options pre-visit, at check-in, and post-visit
  • Card-on-file functionality supports easy payments throughout the episode of care
  • Pre-service benefits review and cost estimates drive cost clarity

Q Code: Patient-friendly cost estimates increase pre-service collections and enhance price transparency

  • Gives patients cost clarity by generating highly-accurate cost estimates prior to treatment
  • Enables deposit collection ahead of high-cost procedures, as well as pre-visit payments for in-office services
  • Eliminates manual work required to generate estimates

Tele Q: Telehealth visits seamlessly integrated into your patient-facing workflows

  • Telehealth visits initiated with text and/or email
  • Enables telehealth check-ins to flow directly into virtual waiting room
  • Built on HIPAA-compliant video conferencing platform

The Clinic Q product suite is available on a solution-by-solution basis or as a bundle. Please reach out for more information and to see a product demo!

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