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Rhinogram Delivers Value.
New Patient Acquisition: Provide direct access to providers through preferred channels. See 10% to over 30% practice growth.
Patient Retention: Create a quality experience that drives patient loyalty. 79% of consumers are more likely to choose a physician who offers virtual care over one who does not.
Staff Efficiency: Regain 1-2 hours per day with simultaneous care conversations, eliminating phone tag, and communicating with your team members without taking a single step.
Patients use their preferred communication channels.
We provision your office phone line, making it textable allowing new and existing patients to conveniently contact you.
When a patient visits your website they can securely message through our customizable web form - often eliminating the need for web chat services.
Make your Facebook business page another secure way for patients to communicate with Rhinogram’s Facebook Messenger integration.
Providers use Rhinogram for better patient engagement.
RhinoPay™: text-to-pay allowing you to collect on unpaid balances and eliminating the cost of manually mailing statements.
Two-Way Patient Messaging: Convenient digital conversations that can include images with new and existing patients with no patient app required.
Smart Message Routing: Engage with team members compliantly and conveniently from anywhere.
No Portal or App Required: Patients use communication channels they’re most familiar the same way they communicate with everyone else in their life.
Web Form: Patients can message directly from your website replacing your chat service.
Facebook Messenger Integration: Respond to patient Facebook Messages from Rhinogram. Boost marketing efficacy and conversion rates.
HIPAA Risk Management: Audit logging and ONC Certification makes us truly enterprise grade.
Administrators use Rhinogram to multiply their workforce.
Patient Communication Record: Every conversation is encrypted and permanently stored in the cloud-ready to reference any time.
Photo + Document Sharing: Streamline patient intake with multimedia messaging.
Team Chat: Staff members can coordinate on a patient’s conversation and improve front to back office communication either directly or in groups.
Analytics Dashboard: Get a complete view of patient and staff behaviors for better insights to grow your business.
Custom Message Templates: Create a customized library of messages to ensure consistency
Roles & Permissions: Create customized staff member roles with flexible combinations of permissions to enhance security.
Appointment Reminders: Codified responses that automatically update your athenahealth schedule