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Rhinogram

Rhinogram

Telehealth

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Rhinogram Delivers Value.

  • New Patient Acquisition: Provide direct access to providers through preferred channels. See 10% to over 30% practice growth.

  • Patient Retention: Create a quality experience that drives patient loyalty. 79% of consumers are more likely to choose a physician who offers virtual care over one who does not.

  • Staff Efficiency: Regain 1-2 hours per day with simultaneous care conversations, eliminating phone tag, and communicating with your team members without taking a single step.

Patients use their preferred communication channels.

  • We provision your office phone line, making it textable allowing new and existing patients to conveniently contact you.

  • When a patient visits your website they can securely message through our customizable web form - often eliminating the need for web chat services.

  • Make your Facebook business page another secure way for patients to communicate with Rhinogram’s Facebook Messenger integration.

Providers use Rhinogram for better patient engagement.

  • RhinoPay™: text-to-pay allowing you to collect on unpaid balances and eliminating the cost of manually mailing statements.

  • Two-Way Patient Messaging: Convenient digital conversations that can include images with new and existing patients with no patient app required.

  • Smart Message Routing: Engage with team members compliantly and conveniently from anywhere.

  • No Portal or App Required: Patients use communication channels they’re most familiar the same way they communicate with everyone else in their life.

  • Web Form: Patients can message directly from your website replacing your chat service.

  • Facebook Messenger Integration: Respond to patient Facebook Messages from Rhinogram. Boost marketing efficacy and conversion rates.

  • HIPAA Risk Management: Audit logging and ONC Certification makes us truly enterprise grade.

Administrators use Rhinogram to multiply their workforce.

  • Patient Communication Record: Every conversation is encrypted and permanently stored in the cloud-ready to reference any time.

  • Photo + Document Sharing: Streamline patient intake with multimedia messaging.

  • Team Chat: Staff members can coordinate on a patient’s conversation and improve front to back office communication either directly or in groups.

  • Analytics Dashboard: Get a complete view of patient and staff behaviors for better insights to grow your business.

  • Custom Message Templates: Create a customized library of messages to ensure consistency

  • Roles & Permissions: Create customized staff member roles with flexible combinations of permissions to enhance security.

  • Appointment Reminders: Codified responses that automatically update your athenahealth schedule


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